Write to us
Send us a message
Fill in the form and we’ll reply by email.
Get in touch
Other ways to reach us
How we can help
Questions about your order
If you’ve paid for a QR code and can’t find the email, check your spam folder first. Then contact us with the email address you used at checkout so we can find your order quickly.
Help downloading or scanning your QR code
Having trouble downloading or scanning your QR code? Tell us what you tried and which device you’re using, and we’ll help you sort it out.
Account and billing
For questions about your account, payments or refunds, send us a message with your order details.
Response times
We answer messages in the order we receive them, Monday to Friday. Messages sent at the weekend are answered on the next working day.
Looking for a quick answer?
Many common questions are already answered in our FAQ.